You may select In-Store Pickup for the Florida Location or Residential Delivery (delivers in 6-8 business days). Shipping cost will be based on the weight of your order. If you prefer an expedited shipping please email us at orders@FantasticGames.com.

You may return most new, unopened items sold and fulfilled by Fantastic Games within 30 days of delivery for a full refund minus shipping and credit card or PayPal processing fees. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or damaged item, etc.). If you have any questions on what items are not included in the refund policy (Warmies, some TCGs), please email us at refunds@FantasticGames.com.

Refunds will be issued after we receive and process your return. You should expect to receive your refund within a few days of us receiving and inspecting your package; however, this time may be longer during busy seasons. Transit times can vary depending on your location. The various time periods includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 to 3 business days), and the time it takes your bank to process our refund request (see below for specific guidelines). We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

If your order has not shipped and you are requesting a refund, we will process a full refund minus credit card or PayPal processing fees. Circumventing “1 per customer” or “local only” listings with multiple orders will be auto-cancelled and fees not refunded.